Physio FAQs
Here, you will find some of the most common questions we are asked. If you still have any queries or would prefer to speak to a member of the team, please get in touch.
What Physiotherapy & Sports Therapy services do you provide?
At Laura Franklin Rehab, we offer expert physiotherapy for a range of conditions, including injury recovery, chronic pain management, sports rehabilitation, and post-operative care. We also provide preventative care and performance enhancement programs tailored to individual needs.
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What makes Laura Franklin Rehab different?
Our highly personal approach combines evidence-based techniques with a holistic focus on overall well-being. Our team is dedicated to helping you achieve your goals in a compassionate and supportive environment.
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Who can benefit from your services?
Our physiotherapy services are designed for anyone experiencing pain, reduced mobility, recovering from an injury or surgery, or looking to improve their physical performance and overall wellness.
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How do I book a physiotherapy appointment?
You can book an appointment online, by phone, or by visiting our clinic. Our friendly team is happy to assist you with the booking process.
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Do I need to do anything before my Initial Assessment & First Treatment appointment?
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You will be sent a link to a health questionnaire and screening form. Please complete this with as much detail as possible. We appreciate that this can be frustrating, especially for clients who have seen many healthcare professionals and told their stories many times. This form allows your therapist to prepare for your assessment and means as much time as possible in the appointment can be spent treating/helping you.
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What happens during my first appointment?
Your initial assessment and first treatment include a detailed consultation to discuss your medical history, current symptoms, and goals. A physical assessment follows this and, if appropriate, your first treatment. A personalised treatment plan will also be developed.
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Do I need a GP referral?
No, you don’t need a referral to see one of our physiotherapists.
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Do I need to see a Doctor before my appointment?
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No, our therapists are qualified to assess & diagnose musculoskeletal & Women's Health issues. Following this assessment, if you require medical treatment or a referral to another healthcare provider (NHS or Private), we can provide a referral/sign-posting letter.
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Do you charge for referral/sign-posting letters?
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We have a small charge of £10 per letter.
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Can I cancel or reschedule an appointment?
Yes, we understand that plans can change. To avoid cancellation fees, please provide at least 24 hours' notice if you need to cancel or reschedule. Our full cancellation policy can be found here.
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What conditions do you treat?
We treat a wide range of conditions, including:
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Back and neck pain
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Sports injuries
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Arthritis and joint pain
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Post-surgical recovery
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Tendonitis and repetitive strain injuries
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Sciatica
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Soft Tissue Sprains
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Long-term conditions / persistent pain.
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Women's Health, i.e. Pelvic pain, incontinence, post gyne surgery.
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Pre & Post-natal care, including Mummy MOT®.
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Click here for more information on our MSK Therapy & Women's Health Services.
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What techniques do you use in treatment?
Our physiotherapists use evidence-based techniques such as:
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Hands-on muscle, soft-tissue & joint techniques.
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Acupuncture.
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Massage.
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Specific rehabilitation exercises.
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Posture and movement correction.
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Education and advice to support your recovery.
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Pain Management coaching.
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What is your training?
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All of our Therapists have a BSc degree in Physiotherapy or Sports Therapy.
Those who teach Pilates have post-graduate qualifications with one or both of The Australian Physiotherapy & Pilates Institute (APPI) or Polestar Pilates.
Those who provide Personal Training sessions are BSc degree holders in Strength & Conditioning or Level 3 Personal Trainers.
Our Injury Rehab approach is "The Go-To Therapist" Method, created and delivered by Dave O'Sullivan, a world-renowned Sports Physiotherapist who has worked at club level with Leeds Rhinos, Huddersfield Giants, and Leister Tigers and internationally with England Rugby League, England Rugby Union, and Australia Rugby Union.
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How many sessions will I need?
The number of sessions varies depending on your condition and goals. During your initial assessment, your physiotherapist will provide a clear plan and estimate the number of sessions needed.
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What can I expect after treatment?
You may feel mild soreness after treatment, which is normal and should resolve within 24–48 hours. Your physiotherapist will provide aftercare advice to support your recovery.
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How will my progress be tracked?
We regularly review your progress and adjust your treatment plan accordingly. Assessments will be made on your agreed goals, movement analysis, strength assessment & specific physiotherapy tools.
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What should I bring to my appointment?
Please bring any relevant medical records, imaging reports, and a list of medications.
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​What should I wear?
Wear loose, comfortable clothing. For lower-body issues, shorts are ideal.
For upper-body concerns, a vest or tank top allows for easy access during assessment and treatment.
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Can I bring someone with me to my appointment?
Yes, you’re welcome to bring a friend or family member for support if you wish.
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How much does Physiotherapy cost?
You can find our full pricing list here.
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If you are unsure if Physiotherapy is right got you, you can complete our enquiry form Physio Enquiry.
From this, our team will direct your enquiry to the team member we believe will be the best fit for you.
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